Frequently Asked
Questions (FAQ) list
When can I drop off my luggage?
Our Luggage Storage service is open 24/7, and 100% automatic
Where do I pay for the Luggage Storage service?
You pay by following the instructions on the machine, when dropping off your luggage or online if you would like to book the locker in advance.
Does the price vary depending on the size of the luggage?
Prices vary depending on the size of what you are dropping off. For more information, visit the section on Storage Rates.
What happens if I do not collect my luggage at the allocated time?
No problem, when you come back to collect your luggage you will have to , pay extra based on how much time has elapsed.
I booked the service but I no longer need it, can I ask for a refund?
Reservations are non-refundable.
What can I do if my PIN code does not work?
Is the PIN code not working? Don't panic, call the phone number on the lockerwall.
Is there a size limit?
Yes, the maximum size is 88 x 60 x 36cm.
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