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FAQ

Frequently Asked Questions

Everything you need to know about Budapest's premium 0-24 automated luggage storage network.

How does Locky differ from platform services like Bounce or Radical Storage?

Unlike Bounce or Radical Storage, which route you to third-party cafes or souvenir shops with manual handling and restricted opening hours, Locky operates an independent, 100% automated smart locker network. With Locky, there are no queues, no waiting for shop staff, and no exposure of your bags in public shop corners. You get 24/7 self-service access, instant PIN entry, and dedicated CCTV-monitored locker spaces in key Budapest transit hubs.

Where are Locky luggage storage points located in Budapest?

Locky covers Budapest’s major transport hubs and tourist districts, including key locations near Nyugati Railway Station (Westend), Keleti Station, Deák Ferenc Square (direct connection to the 100E Airport Express bus), Oktogon, and the Jewish Quarter / Party District. Check our interactive live map on the home page to navigate to your nearest station.

Is Locky luggage storage open 24/7 non-stop?

Yes, almost all of them! Almost all Locky City and Locky Secure automated locker locations operate 24 hours a day, 365 days a year. You can deposit or retrieve your luggage early in the morning or late at night without staff dependencies.

How do I access indoor Locky Secure locations with street gates?

For indoor Locky Secure locations, your instant booking confirmation (email/screen) includes a digital keypad access code for the main street entrance gate, followed by your personal PIN code to open your designated smart locker.

What bag sizes fit into Locky lockers, and how is pricing structured?

We offer transparent hourly and daily rates in EUR and HUF across four locker sizes: Small (S - backpacks/purses), Standard (M - carry-on suitcases), Maxi (L - large check-in bags), and Family (XL - 50cm wide for multiple large suitcases). You only pay for the exact space and duration you need.

How secure is my luggage at Locky automated storage points?

Every Locky locker point features 24/7 HD CCTV video surveillance, tamper-proof electronic keypad locks, and clean, climate-controlled indoor environments. Additionally, our automated system eliminates human handling errors common in traditional left-luggage offices or shop deposits.

Can I book online in advance or pay directly at the locker terminal?

Both options are available! You can reserve your locker online in under 2 minutes to guarantee your spot before arriving, or simply walk up to any Locky terminal and pay on-site using a contactless debit/credit card or mobile wallet (Apple Pay / Google Pay).